“How often does underwhelming customer service impact your experience when you are dining out or shopping? Often, we leave this experience with strong feelings about whether we would want to deal with a business again.
We have grown all of our own businesses and influenced many others through offering outstanding Customer Service experiences. One of our pharmacies increased its size by 600% in 5years… we know what works and what can really hold businesses back.”
Peter Arbery, The Training Guru
The experience your clients or customers have when they interact with your organisation has a profound impact. Whether it is the likelihood of referring another person to use your organisation, or even the implications of being sued for an unfortunate mishap, Customer Service is central to what will happen next.
The Training Guru offers customised programs tailored to enhance customer experience and support your brand. We focus on improvements at an individual, team and organisational level and assist you to achieve business outcomes by giving your people practical skills, they can use the very next day.
The Training Guru has a wide range of Customer Service modules which can be delivered as stand-alone sessions or a complete service programs. All programs are tailored and designed to meet your specific organisational needs.
Examples of our Customer Service modules include:
We understand that the for organisations to develop new business and grow, and keep ahead of their competitors, they need to deliver exceptional customer service. We can teach your team techniques that they can easily incorporate into their everyday practice.
Our customer service training allows your people to:
© 2025 — The Training Guru.